When contacting us, please provide the following information: 

• Business Inquiry: Please share your areas of interest, requirements, and use cases. We will discuss this with you and provide you with the right solutions.

• Upgrades and repairs: Please include a photo of your product, serial number, and a brief description of the features you wish to upgrade or repair so we can more quickly confirm and arrange follow-up service. (Multiple photos are allowed)

• Usage Instructions: Please describe the operational situation you encountered and we will provide detailed operating instructions or teaching resources.

※ Privacy Statement ※

The information you provide will only be used for the purpose of this customer service and will be strictly protected in accordance with the privacy policy and will never be disclosed.